Company information
| Company name | Japanese name | 東京水道株式会社 | ||
|---|---|---|---|---|
| English name | Tokyo Water Co., Ltd. | |||
| Head office | Location | Shinjuku i-LAND Tower 37F, 6-5-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 163-1337, Japan | ||
| Telephone | +81-3-3343-4560 | |||
| Founded | August 1966 | |||
| Established | April 5, 2004 | |||
| Representative | President | Kazusa Noda | ||
| Board of Directors | Information about the Board of Directors (as of April 15, 2023) (PDF) | |||
| Capital funds | 100,000,000 yen | |||
| No. of employees | Approx. 2,800 | |||
| Description of business | 1.Pipeline facility management | |||
| 2.Purification facility management | ||||
| 3.Consulting and research | ||||
| 4.Customer services | ||||
| 5.IT services | ||||
| 6.Other areas of business | ||||
| Shareholders | Tokyo Metropolitan Government (Bureau of Waterworks) | |||
| Sompo Japan Insurance Inc. | ||||
| Mizuho Bank, Ltd. | ||||
| Mizuho Trust & Banking Co., Ltd. | ||||
| Tokio Marine & Nichido Fire Insurance Co., Ltd. | ||||
| Fukoku Mutual Life Insurance Company | ||||
| License | Privacy Mark (Registration no.: 11820050(11)) |
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| JIS Q 9001:2015 (Quality Management System) (Registration no.: JUSE-RA-638) |
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| JIS Q 27001:2014 (Information Security Management System) (Registration no.: JUSE-IR-010) |
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| License for Worker Dispatching Undertakings (License no.: 派13-314681) |
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| PUC Co., Ltd. | TSS Tokyo Water Co., Ltd. | ||
| Aug. 1966 | • Incorporated foundation established with an office in Otemachi, Chiyoda Ward. | Aug. 1966 | |
| Oct. 1966 | • Water rate collection system for Tokyo Metropolitan Government Bureau of Waterworks launched. | Oct. 1966 | |
| Apr. 1985 | • Head office relocated to Shinjuku Kokusai Building, and Shinjuku Center opened. | Apr. 1985 | |
| Dec. 1986 | • On-line collection work system for Tokyo Metropolitan Government Bureau of Waterworks launched. | Dec. 1986 | |
| Feb. 1987 | Feb. 1987 | • Water General Service Co., Ltd. (head office: 4-2 Nihonbashi Kodenmacho, Chuo-ku, Tokyo) established. | |
| Apr. 1987 | Apr. 1987 | • Entrusted to undertake pipeline inspections and daily service faucet water measurements in Tama District. | |
| Jun. 1990 | Jun. 1990 | • Head office relocated to 4-9 Yukigaya Otsuka-machi, Ota-ku, Tokyo. | |
| Dec. 1990 | Dec. 1990 | • Entrusted to undertake leakage prevention surveys in Takasaki City. | |
| Feb. 1991 | • Registered with Ministry of International Trade and Industry as a System Integrator. | Feb. 1991 | |
| Mar. 1993 | • Use of handy terminals for taking water meter readings introduced. | Mar. 1993 | |
| Jun. 1993 | Jun. 1993 | • Entrusted to undertake maintenance and inspection of automatic water quality meters. | |
| Apr. 1994 | Apr. 1994 | • Entrusted to establish Tama Waterworks Accident Center and handle reception work there. | |
| Feb. 1995 | • Head office relocated to Shinjuku i-LAND Tower. | Feb. 1995 | |
| Apr. 1996 | Apr. 1996 | • Entrusted to undertake operational management and other activities for waterworks facilities at 10 locations outside Ofuna Water Distribution Station. | |
| May 1997 | May 1997 | • Head office relocated to 6-14-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo. | |
| Apr. 1998 | Apr. 1998 | • Entrusted to undertake management of stored items and meters. | |
| Oct. 1998 | Oct. 1998 | • Entrusted to undertake seismic diagnosis at distribution reservoir outside Nagasawa Purification Plant. | |
| Jul. 1999 | • Privacy Mark acquired. | Jul. 1999 | |
| Apr. 2000 | Apr. 2000 | • Entrusted to undertake operational management and other activities for waterworks facilities at 9 locations outside Josui-Minami Purification Plant. | |
| Apr. 2001 | Apr. 2001 | • Tama Operation Center (Tachikawa Building) opened. • Entrusted to undertake operational management of sludge treatment facilities at Tamagawa Purification Plant. |
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| Jun. 2001 | Jun. 2001 | • Renamed Tokyo Water Service Co., Ltd. | |
| Oct. 2001 | Oct. 2001 | • Entrusted to undertake cleaning of distribution pipes. | |
| Jan. 2002 | • Water rate network system for Tokyo Metropolitan Government Bureau of Waterworks launched. | Jan. 2002 | |
| Aug. 2002 | • Certification acquired for Quality Management System (QMS). | Aug. 2002 | |
| Oct. 2002 | Oct. 2002 | • Waterworks Technology Education Center opened. | |
| Jan. 2003 | • Certified by Ministry of Economy, Trade and Industry as a Specified System Operation Company. | Jan. 2003 | |
| Aug. 2003 | Aug. 2003 | • Entrusted to undertake some aspects of management of waterworks facilities in Mizuho-machi. • Entrusted by Japan Water Works Association to provide technical training for distribution pipe engineers. |
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| 2003.08 | • Certification acquired for Information Security Management System (ISMS). | 2003.08 | |
| Apr. 2004 | • PUC Co., Ltd. established. | Apr. 2004 | • Entrusted to provide on-site construction supervision for other companies. |
| Jul. 2004 | • PUC Co., Ltd. begins operation after transfer of operations from incorporated foundation. | Jul. 2004 | |
| Sep. 2004 | Sep. 2004 | • Entrusted to undertake inspections of water supply facilities equipped with water tanks, etc. | |
| Jan. 2005 | • Tama District water rate network system for Tokyo Metropolitan Government Bureau of Waterworks launched. • Customer Center operations for Tokyo Metropolitan Government Bureau of Waterworks launched. |
Jan. 2005 | |
| Apr. 2005 | Apr. 2005 | • Entrusted to undertake management of waterworks facilities in Tama District (Musashi-Murayama-shi and Mizuho-machi) in accordance with the “Management Improvement Plan for Tama Waterworks.” | |
| May 2005 | May 2005 | • Entrusted to support provision of training at Training & Development Center. | |
| Dec. 2005 | Dec. 2005 | • Entrusted to undertake development of technology for removal of foreign matter, etc. | |
| Jan. 2006 | • Tachikawa Office established. | Jan. 2006 | |
| Apr. 2006 | • Service stations of Tokyo Metropolitan Government Bureau of Waterworks put into operation in 5 locations in Tama District. | Apr. 2006 | • Entrusted to provide on-site supervision of water service installation work and inspections. |
| Oct. 2006 | • Designated by Tokyo Metropolitan Government as a Supervising Organization. | Oct. 2006 | • Tokyo Metropolitan Government Bureau of Waterworks adopts policy for construction of comprehensive operating structure. |
| Nov. 2006 | • Operation of Tama Customer Center for Tokyo Metropolitan Government Bureau of Waterworks launched. | Nov. 2006 | |
| Jan. 2007 | Jan. 2007 | • Corporate philosophy and management principles revised in response to policy decision of bureau. | |
| Apr. 2007 | Apr. 2007 | • Entrusted to undertake maintenance and other activities for water source forests (within Okutama jurisdiction). • Entrusted to undertake operational management of Kinuta Purification Plant. • Estimation and consultation services introduced for switch to direct water supply system. |
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| Apr. 2008 | • Service station management for Tokyo Metropolitan Government Bureau of Waterworks expanded (into 12 locations in Tama District). • (Consequently, entrusted to undertake operations in 26 municipalities.) |
Apr. 2008 | • Entrusted to undertake operational management of Misono Purification Plant. • Entrusted to operate water supply equipment for 8 out of 22 offices in ward area. • Entrusted by Japan Water Works Association to provide technical training on purification plants and other facilities. |
| Apr. 2009 | Apr. 2009 | • Entrusted to operate water supply equipment for 15 out of 22 offices in ward area. • Kameido Operation Center established to undertake design, construction supervision, and other operations in ward area. • Entrusted by Japan Water Works Association to provide leakage prevention training and waterworks technology training (leakage prevention). |
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| Jun. 2009 | Jun. 2009 | • Entrusted to undertake operational management of Nagasawa Purification Plant. | |
| Apr. 2010 | Apr. 2010 | • Entrusted to operate water supply equipment for all 22 offices in ward area. • Entrusted to undertake management of waterworks facilities in Okutama-machi. |
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| Jun. 2010 | Jun. 2010 | • TS Leak Checker wins IWA-PIA2010 East Asia Grand Award in Operation/Management category. | |
| Apr. 2011 | Apr. 2011 | • Entrusted to undertake operational management of Ozaku Purification Plant. • Ikebukuro Operation Center established to undertake increasing amount of design and construction supervision work in ward area. |
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| Aug. 2011 | • Office management for Tokyo Metropolitan Government Bureau of Waterworks launched at 1 location in ward area. | Aug. 2011 | • Entrusted by JICA to implement grassroots technical cooperation project (local government type) in Malaysia and Vietnam. |
| Apr. 2012 | • Comprehensive operation package for Akishima City Waterworks launched. • WISH water rate system for Hamura City launched. |
Apr. 2012 | • Taito Office integrated into Bunkyo Office, resulting in ward area having 21 water supply equipment offices. • Entrusted to undertake management of waterworks facilities in all 26 municipalities of Tama District. |
| May 2012 | May 2012 | • Taito Operation Center established to undertake increasing amount of design and construction supervision work in ward area. | |
| Feb. 2013 | Feb. 2013 | • TSS-TESCO BANGKOK Co., Ltd. (joint venture) entrusted by Metropolitan Waterworks Authority (MWA) of Thailand to undertake pilot project for non-revenue water reduction in Bangkok. | |
| Apr. 2013 | Apr. 2013 | • Bureau signs memorandum of understanding on technical cooperation with Taiwan Water Corporation and Taipei Water Department. • Tokyo Water also participates in this technical cooperation and other programs. |
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| Sep. 2013 | Sep. 2013 | • Memorandum of understanding on technical cooperation and other programs signed with Yangon City Development Committee (YCDC) in Republic of the Union of Myanmar. | |
| Jan. 2014 | Jan. 2014 | • Entrusted to undertake electronic application help desk operations for water service installation. | |
| Mar. 2014 | Mar. 2014 | • Minutes of meeting (MOM) on technical training and capacity building project for non-revenue water reduction in Malaysia signed with JICA and Penang Water Supply Corporation (Perbadanan Bekalan Air Pulau Pinang [PBAPP]). | |
| Apr. 2014 | • Contract work for customer center of Akita City Bureau of Waterworks and Sewerage launched. | Apr. 2014 | |
| Oct. 2014 | Oct. 2014 | • Agreement on implementation of non-revenue water reduction project in Mayangone Township, Yangon, with Yangon City Development Committee (YCDC) in Republic of the Union of Myanmar. | |
| Dec. 2015 | Dec. 2015 | • Minutes of meeting (MOM) on a JICA grassroots technical cooperation project signed with Hanoi Water Limited Company in Vietnam. | |
| Oct. 2016 | Oct. 2016 | • Entrusted to undertake non-revenue water reduction project in Yangon, Myanmar. • Entrusted by Taiwan Water Corporation to provide comprehensive consulting on non-revenue water reduction. |
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| Dec. 2016 | Dec. 2016 | • Entrusted by Taipei Water Department to provide consulting on introduction of ductile iron pipes with earthquake-proof NS couplings. | |
| Apr. 2017 | • Office management for Tokyo Metropolitan Government Bureau of Waterworks expanded (fifth location in ward area). | Apr. 2017 | |
| Oct. 2018 | • Comprehensive operation package for Matsusaka City Waterworks launched. | Oct. 2018 |
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