Corporate social responsibility (CSR)

Basic policy

As a policy collaborator for the Tokyo Metropolitan Government, we ensure full corporate governance and comprehensive internal controls, promote fair operating practices, and fulfill our social responsibilities as a corporate citizen in accordance with our basic policies on corporate governance, internal controls, and compliance while also endeavoring to realize enterprise continuity.
We view CSR activities as an integral part of our business activities and contribute to a sustainable future for waterworks by promoting water environment preservation and providing support to regional water suppliers while ensuring that, as a comprehensive service provider, we provide our customers with a reliable supply of water.
In addition, we ensure safe, comfortable working conditions for our employees, establish sound relationships with a wide range of stakeholders, and respect basic human rights in all aspects of our operations to promote healthy business practices.

Course of action

• We will promote the effective utilization of resources, the implementation of recycling and energy-saving activities, and the preservation of the global environment.
• We will proactively promote community participation both in Japan and overseas and work to contribute to the further growth and revitalization of local communities.
• In light of our respect for human rights, we aim to create a company that allows a diverse range of people to demonstrate their capabilities for the continuation of healthy business practices.
• Putting safety first, we aim to provide a comfortable working environment and implement working practices that promote zero industrial accidents.
• We will reinforce our communication with a wide range of stakeholders and build a fair and healthy business environment.
• We will strive to improve our services and quality to increase customer satisfaction.

Promotion of Sustainable Development Goals (SDGs)

The Sustainable Development Goals (SDGs) were adopted at a UN summit in September 2015. These goals are to be achieved by UN member states by 2030.
The SDGs are addressed in one of the targets set for 2030 in “Challenges for the Future of Tokyo: What Investments Should Be Made Now to Secure a Better Future,” which was issued by the Tokyo Metropolitan Government.
As a policy collaborator for the Japanese government, we promote the realization of the SDGs through our daily business activities, thereby contributing to sustainable societal growth.