Management philosophy and policies

Management philosophy

As a member of the Tokyo Water Group, we ensure full compliance,
contribute to society through our abundant experience and reliable technological expertise,
and aim to increase customer satisfaction and create rich value.

Management policies

  1. As a member of the Tokyo Water Group, we are fully aware of our mission to serve the public interest and will always pursue full compliance.
  2. We provide front-line support for the water supply system used in the Tokyo metropolitan area, ensure a reliable supply of high-quality tap water that is safe and tasty, and provide our customers with quality services, taking full advantage of our comprehensive operating expertise.
  3. We provide support to entities both in Japan and overseas to reinforce their management bases by leveraging the rich experience that we have acquired while working on the Tokyo water supply system, thereby contributing to sustainable water supply business management.
  4. We strive to pass on our waterworks technologies, while at the same time creating an energetic corporate culture.

Operational Policies for FY2020
—Action plan for reinforcing our infrastructure and opening the door to the future—

The merger of TSS Tokyo Water Co., Ltd. and PUC Co., Ltd. on April 1, 2020, marks the day we took a new step forward as Tokyo Water Co., Ltd.
In light of this fresh start, we established an annual plan entitled “Operational Policies for FY2020” (plan period: April 2020 to March 2021) to clarify our current realities and challenges as well as our operational policies for this year.

Management Reform Plan

This plan was established to set out the management reforms that Tokyo Water Co., Ltd. should focus on for the three years leading up to 2020. This plan was to be revised and implemented each year.

Corporate slogan

Shaping the future of water and people through the provision of reliable servicesShaping the future of water and people through the provision of reliable services

This expresses how Tokyo Water Co., Ltd. aims to contribute to a livelier, more affluent society of tomorrow by providing front-line support for the Tokyo water supply system, ensuring a reliable supply of high-quality tap water that is safe and tasty, and providing high-quality services based on its comprehensive operating expertise.

Corporate symbol

Tokyo Water Co., Ltd.

This symbol represents the quality water supply services that Tokyo Water Co., Ltd. provides and its corporate attitude of shaping the future of water and people and promoting a more affluent society.

  • By using two shades of blue—one a fresh light blue and the other a quiet darker blue—and presenting the words “TOKYO WATER” in a sharp but thick Gothic typeface, we aim to express the reliable water supply services that we provide in a stable and steady manner.
  • With one of them representing “safety” and “confidence” and the other representing “abundant experience” and “reliable technological expertise,” the two waves cross to form the infinity sign (∞) to express how Tokyo Water Co., Ltd. provides water and a brighter future for its customers and continues to deliver quality water supply services.
  • The increasingly large bubbles of air rising upwards from the water stream symbolize the increasingly affluent society that Tokyo Water Co., Ltd. is working to achieve.

PageTop