Official social media management policy

Official SNS management policy of Tokyo Water Co., Ltd.

1.Purpose

The purpose of this policy is to stipulate about management of Twitter, Instagram and Facebook accounts of Tokyo Water Co., Ltd. (hereinafter referred to as “Tokyo Water official SNS accounts”).

Tokyo Water official SNS accounts

Official twitter account for Tokyo Water Co., Ltd.: https://twitter.com/Tokyo_Water_Co
Official Instagram account for Tokyo Water Co., Ltd.: https://www.instagram.com/tokyo_water_co/
Official Facebook account for Tokyo Water Co., Ltd.: https://www.facebook.com/TSS.Tokyo.Water/

2.Basic policy

(1) The purpose of the Tokyo Water official SNS accounts is to share information about the company’s operations and initiatives, as well as more general information about waterworks and water, with the aim of increasing users’ understanding of the company and encouraging in them a greater interest in waterworks and water.
(2) The Tokyo Water official SNS accounts will not necessarily respond to all comments, posts, etc.For opinions and inquiries about our company, contact us via the “inquiry” page, https://www.tokyowater.co.jp/inquiry/, of the official website of Tokyo Water Co., Ltd.

3.About management

The Tokyo Water official SNS accounts are run by the Public Relations Division, General Affairs Department, Tokyo Water Co., Ltd.

4.About our following policy

We may follow highly public accounts, such as national government agencies, municipalities and related organizations involved with water supply.

5.Intellectual property rights

The intellectual property rights to all information carried on the Tokyo Water official SNS accounts (text, images, etc.) shall belong to Tokyo Water Co., Ltd. or the original creators of the information.
Any unauthorized copying or reproduction of content from the SNS accounts is prohibited, except for cases permitted under the Copyright Law, such as duplication for individual use or quotation.

6.Precautions

The Tokyo Water official SNS accounts may delete the following posts submitted by users without notice:

(1) Those that violate, or potentially violate, laws, regulations, etc.
(2) Those that are defamatory of any particular individual or entity
(3) Those aimed at promoting specific political or religious views
(4) Those that infringe upon copyrights, trademark rights, portrait rights or other intellectual property rights owned by Tokyo Water Co., Ltd. or third parties
(5) Those aimed at advertising, promotional activities, membership encouragement, sales activities or other business or commercial purposes
(6) Those that are engaged in or promote discrimination based on race, thought, creed, etc.
(7) Those contrary to public order or morality
(8) Those that are false or factually inaccurate, or contain or promote rumor
(9) Those that violate privacy, for example by identifying, disclosing or leaking someone’s personal information without the consent of the person
(10) Those that use or provide, or are at risk of using or providing, harmful programs
(11) Those that steal the identity of another user or a third party
(12) Those that have nothing to do with contents provided by Tokyo Water Co., Ltd.
(13) Those linked to pages that contain any of the above etc.
(14) Those that contain other information judged inappropriate by Tokyo Water Co., Ltd.

7.Disclaimers

(1) The Toyo Water official SNS accounts are run completely independently from the Tokyo Metropolitan Government Bureau of Waterworks. As such, they do not represent the official views of the bureau.
(2) We do not guarantee the accuracy, completeness or usefulness of any information carried on the Tokyo Water official SNS accounts. As such, in no event will Tokyo Water Co., Ltd. be liable for any damage caused to any user or third party as the result of using information provided by the Tokyo Water official SNS accounts.
(3) The Public Relations Division, General Affairs Department assumes no responsibility whatsoever for any damage caused to any user or third party as the result of a dispute between users, or between a user and a third party, in connection with the Tokyo Water official SNS accounts.
(4) We cannot accept any liability for any loss arising in association with the Tokyo Water official SNS accounts.

8.Social media services used on this website

When you visit pages of this website that contain buttons etc. of other social media (SNS), information about you may be sent to the SNS.
For privacy policy and other information about the SNS services used on this website, please visit the websites of the respective operators.

Facebook: “Data Policy”: https://www.facebook.com/privacy/explanation
Instagram: “Data Policy”: https://ja-jp.facebook.com/help/instagram/155833707900388/
Twitter: “Privacy Policy”: https://twitter.com/ja/privacy
Youtube: “Community Guidelines”: https://www.youtube.com/intl/ja/about/policies/#community-guidelines

9.Contact information

Public Relations Division, General Affairs Department, Tokyo Water Co., Ltd.
Telephone: 03-3343-4569